CREDIT CARD REFUNDS will be issued for FULL-PRICE ITEMS only.
All items DISCOUNTED 40% or more are FINAL SALE.
Fragrances, Candles, Home, Jewelry, and Undergarments are FINAL SALE.
All items DISCOUNTED UP TO 40% may be returned for EXCHANGE or STORE CREDIT ONLY.
All merchandise returned must be unworn, unwashed, with any original tags intact.
U.S. Shipping Rates (excludes Alaska, Hawaii, and PR) via UPS:
GROUND - 7-10 business days - For purchases over $150: Complimentary
GROUND - 7-10 business days - For purchases under $150: $10
PRIORITY - up to 3 business days: $35
**Please note, all domestic shipments with a value of $500 or more will be shipped with signature required unless otherwise requested by the customer. If signature requirement is declined, the customer assumes responsibility of the package and Dress is not responsible for loss or theft.
Shipping to Alaska, Hawaii, and Puerto Rico, via UPS: $50
At this time, Dress offers international shipping to only Canada, Australia, and the United Kingdom.**
All international orders are shipped via UPS, expedited service; Shipping charges, duties & taxes will be determined at checkout.
Please allow up to 3 weeks for delivery.
Customers are required to pay duties & taxes at checkout.
International orders are all FINAL SALE.
For security reasons we do not ship to freight forwarding addresses.
** For requests outside of the United States, Australia, Canada, and the United Kingdom, we ask that you email us at firstname.lastname@example.org with your shipping address and the item(s) you are interested in purchasing and we will provide you with a quote.
Please note, due to Customs regulations we do not ship to Russia or Brazil.
Once we have fulfilled your order, which can take up to 2 business days, you will receive an email from us with your tracking.
Email us at email@example.com with any special shipping instructions.
Send us an instant message via Tidio accessible in the lower right hand corner of your screen.
We are not always available to answer immediately. If you do not receive an immediate reply, please keep an eye out for an email from us later.